It starts with a loose handrail going up the stairs and goes downhill from there. Not a single empty plug. Had to unplug TV to charge phone. Seal in window broken so hard to see out. Not enough seats in breakfast room so some had to stand. Holes in walls where hair dryer used to be. Hair dryer plug dead. Stains on comforter. Bed uncomfortable. The list goes on.
Ok so the room rate is cheap. I'm not expecting a 5 star resort. Linens and decor are very dated which isn't a problem for me. Sheets were clean however the towels were stained. There wasn't even a toilet paper holder (come on these are cheap). All of this wasn't too upsetting, like I said rate was good. Here's the main issue... It's Christmas morning 5 minutes after 9am. When I went to get some breakfast the clerk said "It's closed" and pointed to the sign next to door. She then proceeded to close the door in my face.Would it have been too much to say "sorry I've already discarded hot items but we have some dry goods..." anything would've been nice. Not only was this poor customer service but you know everything is closed so it's not like I can just grab something so that makes you and the company you represent very cold hearted!!
Not only do they have the nicest staff, but they are also the cheapest rates in Winchester.
Obviously an older motel but the room was clean. Bed was comfortable. Staff was very friendly. Breakfast ended at 9:00. Did not make it down in time so can not offer an opinion on that. Compared with other Winchester motels I would say price was reasonable.
Very neat and clean, both inside and outside. New slip resistant mats in the shower, and awesome large fully adjustable showerheads with multiple settings(I'm 5'10" and i still had plenty of room, it was great!). Also pet friendly!
I have stayed here twice. Not impressed at all. yesterday there was a dead bug on my pillow and two ( what i assume were baby roaches) crawling across the door when i woke up. They changed the pet policy since the last time i was there and made no notice of it. After driving 6 hours from South Carolina with my 2 dogs i was told i was only allowed one dog. The staff was unimpressive both times. No customer service skills and minimal if any effort to make you feel welcome or comfortable. The chair's in my room were DISGUSTING and the bathroom as well as towels were so old and dingy i didn't even shower before my ride home.
Red Roof Inn Lexington Winchester is a US Lodging based in Winchester, Kentucky. Red Roof Inn Lexington Winchester is located at 1100 Interstate Dr, Winchester, KY 40391, USA.
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